Support

Product and solution support for our customers centrally from the ioLiving Helpdesk. On this page you will find user manuals.

HELPDESK
helpdesk@ioliving.com

ioLiving SmartKitchen service

This guide describes how to start using ioLiving products and service.

Guide to ioLiving service

This guide describes how to start using alarm manager.

Alarm manager guide

The kitchen HACCP plan often includes regular organoleptic checks. The result of the checks is archived in the online service using checklists. The account administrator creates checklists for the service according to the HACCP plan. Checklists also help to monitor the implementation of measures and the recording of deviations. Checklist entries can be made for any HACCP task: dishwasher cleaning, approval inspection of raw materials, hygiene test result, etc.

On the front page of the service you can find a Checklists tab. On this tab you will find Create new checklist

  • First enter a nickname to the checklist, and then add the name of the first input field. You can add new fields by selecting Add new fields.
  • This is continued until the required data fields have been created. To save the numerical measurement results in the checklist, select Add measurement results
  • The checklist can be scheduled to be filled in daily, weekly, or monthly.

Filling in the checklist

  • select Checklists tab and then select the checklist you want to complete
  • Add a new entry

ioLiving Image View allows user to add images to the ioLiving service. This guide explains how to add images and place data collector devices on them.

Image View manual

Data connectors

Data connector for indoor use. Continuous transfer of measurement data to the ioLiving cloud service. 

Gateway Mini user manual

Data connector for indoor and outdoor use. Continuous transfer of measurement data to the ioLiving cloud service. 

Gateway Maxi user manual

Data collector devices

ioLiving I/I+ data collector device is designed for temperature sampling in the food industry. Works on Android smartphone.

I / I+ start-up guide

ioLiving BCL data collector device is designed for monitoring the blast chilling event temperature.

BCL start-up guide

FoodWasteTracker, WasteScales

ioLiving Food Waste Tracker general guide with examples.

Food Waste Tracking guide

WasteScale with wireless data transfer. Designed for monitoring food waste in professional kitchens and contract catering companies.

WasteScale WS start-up guide

ioLiving WasteScale with touch screen (WSS). Designed for monitoring food waste in professional kitchens and contract catering companies.

WasteScale WSS start-up guide

Contact us

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ioLiving digitized the professional kitchen

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Remote monitoring of fridge and freezer is important

The coronavirus pandemic has quickly shut down professional kitchens around the world. In many kitchens, freezers and...

Reducing food waste is part of cost-effectiveness

The coronavirus pandemic has changed rapidly world and impacted economically food service companies. The importance of...

Trying out ioLiving service and data collector devices

I had been a digital marketing trainee at ioLiving when I got a chance to try out their service for measuring and...

Food Waste Tracker was selected as Gastro’s Best Products

Five innovations have been selected as one of the most exciting products of Gastro Helsinki 2020 for food and...

Fair news from the Netherlands

Metos-ioLiving Smart Kitchen solution was on display at the “Facility & Building Management 2020 trade fair” in...

Recording food waste in 5 seconds

”Food waste is ecologically and economically unsustainable. The simplest way to reduce the environmental and economic...

ioLiving crossed the 2 billion mark

Thanks to satisfied customers, we crossed the 2 billion processed measurements last week. We are so happy! The added...

Self-monitoring made simple

“Smart Kitchen solution was easy to deploy. ioLiving had the settings ready, and they also came here to set up the...

Metos-ioLiving enters the Dutch market

Companies have tough competition to attract top talents. The international company invests in the well-being of its...

News

We help food industry by automating routines. At the same time, productivity and efficiency increase. Read SmartKitch news.

CONTACT US

Want to know more about an easy and reliable solution for self-monitoring of food production? Please contact us for more information. Let us find the solutions to meet the needs of your company.

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